Help & Support

You can earn rewards by completing quests on the Quests tab, installing apps through the Offerwall, shopping with cashback partners, and referring friends. Each activity awards points or cash that you can redeem for gift cards and prizes!

Your current balance is always visible at the top of the Home tab. Tap on the Overview chip to see a detailed breakdown of your points, cash balance, current streak, and reward history.

Go to the Rewards tab to browse available gift cards and prizes. Select what you want, confirm your redemption, and you'll receive your reward within 24-48 hours via email or in-app notification.

Share your unique referral link with friends. When they sign up and complete their first quest, you both earn bonus points! The more friends you refer, the more you earn.

Your referral link is on the Home tab in the Referral Card. Tap "Share" to copy your link or share directly to social media, messaging apps, or email.

No! You can refer as many friends as you want. Top referrers even get featured on our leaderboard and receive exclusive bonus rewards.

Daily quests are simple tasks that refresh every 24 hours. Complete them to maintain your streak and earn bonus multipliers!

Each consecutive day you complete at least one quest, your streak increases. Higher streaks unlock multiplier bonuses on all quest rewards. Don't break your streak!

Some quests are one-time only, while others can be completed daily or weekly. Check the quest details to see if it's repeatable.

Click on any store in the Cashback tab, shop as normal, and earn a percentage back on your purchase. Cashback is tracked automatically and added to your balance within 7-30 days.

Cashback can take up to 30 days to track while merchants verify purchases. Make sure you clicked through from our app, didn't use ad blockers, and completed your purchase in the same session.

Yes! You can combine cashback with most coupons and promo codes for maximum savings. However, some exclusive merchant promotions may not be eligible for cashback - check the store details.

Tap the menu icon and go to Settings. From there you can update your email, username, avatar, and notification preferences.

Absolutely! We use bank-level encryption to protect your data. We never sell your information to third parties and you can review our privacy policy anytime in Settings.

We're sorry to see you go! Contact support through the app or email support@santarewards.com and we'll process your account deletion within 48 hours.